Frequently Asked Questions
Everything you need to know about shopping with Kinney The Label
What is your return policy for apparel?
We accept returns for unworn items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US takes approximately 3-5 business days, while international shipping varies by location.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Do you offer international shipping?
Yes, Kinney The Label ships worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.