Returns & Exchanges
At Kinney The Label, we want you to love your purchase; if you are not completely satisfied, we accept returns on full-priced items within 14 days of delivery. Please ensure all garments are in their original condition, unworn, and with all tags securely attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring the garment is folded neatly to prevent damage during transit.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing